In the previous post, Step 1: Mitigate Subjective Response was discussed as part of the MAIT methodology to make useful conclusions. This post is about Step 2: Articulate true statements.
One of the key attributes that must exist in every good conclusion is the certainty in the correctness of the statement. Which means the statement has to be 100% correct and there can be no other interpretation of the statement. Here are some derivative questions that will help you determine certainty of statement:
– Are these statement true for sure?
– Can you prove it objectively?
– Can there be another conclusion that can be derived from the situation that contradict with the statement made?
Let us use an example. During a meeting, a colleague shows a temper while addressing sarcastically a mistake that you made. What good conclusions can we make from this encounter?
Let us focus on this step: Articulating a true statement; what true statements can we articulate about what happened? Let us make a few statements:
1) Ron hates your guts. He is prejudice against you. Anything you do he will attack
2) Maybe Ron has had a bad day and he is not himself today and this is why he acted this way.
3) You made a mistake that Ron is expressing resentment over.
4)Ron is angry because you made a mistake.
To know if you are following a good conclusion methodology, ask yourself, which of these statements is for sure a true statement? Statement one is a possibility but not certainty. If you believe it is certainty then you must read Step 1.
Statement two is a true statement mainly because it included the word “maybe.” while this statement is more true than the first statement, but still the fact that “maybe” is in there makes it a bit iffy.
Statement 3 is for sure a true statement. So we can state that for certain.
Statement 4 is not for sure. Maybe he is angry over something else and using the mistake as an excuse.
So the only statement in this case that we can consider true is statement 3. It makes it a good candidate to create useful conclusions and lessons learned from because it is true.
Do not stop at one statement. Try to create as many as you can and scrutinize them for accuracy.
This is very helpful and builds ability to be objective.
We are not done. This is step 2 only. Next post will cover step 3.