How to deal with difficult people at work

One of my most viewed videos on youtube carries this title.  It is not a surprise given how much time we spend at work and how tough the work environment has become.  if you have not seen it, click this link to see How to deal with difficult people – part 1.  I have a more recent video that talks specifically about a very tough type of personality which I call the Cunning Deceiptful Manipulators.  They are hard to spot, and hard to deal with as well.  If you like to take a look and give me your opinion please follow this link How to Deal with Cunning Deceiptful Manipulators.  I would love to hear from you if you know someone like that, and how you deal with them.

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